Longer waiting times at security
There may be longer waiting times at security during the busiest periods of the autumn holiday. We recommend arriving two hours before departure for flights within the Schengen Area. If you are travelling outside the Schengen Area, you should arrive three hours before departure.

Contact us


Media inquiries

Journalists and media can contact our press officer on duty at +45 3231 2800. 

Arrangements for visits and interviews with employees at Copenhagen Airport must always be made through one of the press officers. If you need to take photographs or interview travelers or others at the airport, you must obtain a permit from a press officer to do so.

 

Are you a passenger?

If you have a question or wish to make a complaint as a passenger, please contact Copenhagen Airports' customer service at +45 3231 3231 or through our customer service form.

You can also find plenty of information on cph.dk regarding flight departures and arrivals, baggage, parking, and a guide to safe travel.